Home News Arizona AG’s Workplace Will get $71M in Refunds for Native Ticketmaster Prospects

Arizona AG’s Workplace Will get $71M in Refunds for Native Ticketmaster Prospects


Excellent news for any Ticketmaster prospects in Arizona who purchased tickets to a live performance or occasion that was canceled, postponed, or rescheduled due to the pandemic: You is likely to be getting some a reimbursement.

Arizona Lawyer Normal Mark Brnovich introduced on Tuesday that his workplace obtained the multibillion-dollar ticketing large to refund greater than $71 million to state residents who bought admission to occasions affected by COVID-19 by means of the corporate.

The settlement is the results of an investigation by the AG’s workplace into Ticketmaster after the corporate modified its refund insurance policies in the beginning of the pandemic. In line with spokespeople for the legal professional common’s workplace, Ticketmaster eliminated textual content from its on-line FAQs on March 14 that assured automated refunds inside 7 to 10 enterprise days for all canceled, postponed, or rescheduled occasions.

Per the AG’s workplace, the corporate additionally modified insurance policies permitting occasion organizers – together with promoters, artists, and venues – to set refund limitations on postponed or rescheduled concert events and occasions.

Brnovich’s workplace started investigating the matter in April. The settlement will cowl every of the 650 occasions in Arizona that the corporate bought tickets to relationship again to March.

“Shoppers who spent tons of and even hundreds of {dollars} on tickets to stay occasions had been left in limbo due to COVID-19,” Brnovich mentioned in a press launch relating to the settlement. “Whereas we’re all delicate to the plight of artists and venues impacted by COVID-19, corporations should honor refund representations. Because of our investigation, Ticketmaster labored with our workplace to make sure full refunds for shoppers who bought tickets for Arizona occasions that didn’t happen as scheduled.”

The AG’s workplace says anybody who bought tickets earlier than March 14 for occasions in Arizona canceled, rescheduled, or postponed on account of COVID-19 ought to have obtained an choice by e mail to acquire a full refund by this level. Those that haven’t can file a client criticism with the workplace by calling 602-542-5763 or visiting the agency’s website.